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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Labtemp products

The group "New Technologies" offers for review the products of the plant Labtemp: recirculating coolers, thermostatic circulators, circulators for baths, calibration thermostats-circulators, dynamic combined circulators, circulators with an immersion heater, refrigerating baths, chillers, immersion coolers, circulators with magnetic stirring, thermostatic baths, cooler circulators, viscometers, temperature control systems
  • Recirculating coolers Labtemp
    Recirculating coolers
    iCooler-2003 and others.
  • Thermostatic circulators Labtemp
    Thermostatic circulators
    CC-2005SM and others.
  • Circulators for baths Labtemp
    Circulators for baths
    BC220AH, BC227AH, etc.
  • Calibration thermostats-circulators Labtemp
    Calibration thermostats-circulators
    CTC-3015, CTC-3010, etc.
  • Dynamic combined circulators Labtemp
    Dynamic combined circulators
    DCC50W, DCC14, etc.
  • Circulators with immersion heater Labtemp
    Circulators with immersion heater
    HC20SM, HC20SH, etc.
  • Refrigerating baths Labtemp
    Refrigerating baths
    HRB24-2x2 and others.
  • Chillers Labtemp
    Chillers
    IC027, IC036, etc.
  • Submersible coolers Labtemp
    Submersible coolers
    iMCooler-204 and others.
  • Circulators with magnetic stirring Labtemp
    Circulators with magnetic stirring
    MSC-4003EW and others.
  • Thermostatic baths Labtemp
    Thermostatic baths
    OBC206EA, OBC213EA, etc.
  • Cooler circulators Labtemp
    Cooler circulators
    UC145F, UC085F, etc.
  • Viscometers Labtemp
    Viscometers
    CC-0515EW and others.
  • Temperature control systems Labtemp
    Temperature control systems
    CT-8005E, CT-5003, etc.

NEW TECHNOLOGIES GROUP

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